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发表于 2017-5-5 14:19:04
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Informed Delivery®: Frequently Asked Questions
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FEATURES / OVERVIEW
What is Informed Delivery®? How does it work and what will I see?
To automate the sortation and delivery of mail, USPS® digitally images the front of mailpieces that run through our automation equipment. Now we are using those images for a second purpose: to provide digital notifications to users in advance of the delivery of physical mail. Informed Delivery is an optional notification service for residential consumers that sends an email to users containing grayscale images of the outside of letter–sized mailpieces that are arriving soon. The images are of the exterior, address side of household mailpieces (not the inside contents), and notifications are only sent on days when mail is being processed and delivered to the home. Users can also visit the dashboard on informeddelivery.usps.com to view their images, which are available for a seven–day period. Business mailers who are participating in the pilot program will have the ability to display relevant digital content related to mailpiece images included in the notifications.
What are the benefits for users?
Informed Delivery® provides participating consumers with access to their household’s mail wherever, whenever — even as they travel — on a computer, tablet, or mobile device. In some instances, users will have the ability to interact with digital content associated with mailpiece images (e.g., special offers, related links). Informed Delivery benefits the entire household, ensuring that everyone sees the mail each day, not just those that retrieve the mail from the physical mailbox. Providing advance notice of mail delivery also allows users to take action before important mail reaches their household’s mailbox.
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